Due to the current winter storm Thor in the United States, we are experiencing high volumes of site closures.  We are working diligently to contact all affected candidates by email and phone. We thank you for your patience. If you have any questions, please contact Customer Service.

Frequently asked questions


For prospective test centers - Find answers to common questions about becoming a Pearson VUE® Authorized Test Center.

For current test centers - Find answers to frequently asked questions about test center set up and operations.

Follow these 5 steps

1: Apply - Read the technical/facility requirements, then apply online.

2: Sign - We evaluate your application, then send a contract and other forms.

3: Approval - Once approved, you get a pre-activation kit and your Site ID.

4: Install - Get the testing software running with help from our support services team,

5: Train - Finally, your Test Administrator must pass an open-book certification test.

Is your test center a good fit?