Customer service

Due to COVID-19 scheduling changes, our customer service wait-times are longer than usual right now. We appreciate your patience as we work to help you and other candidates.

Learn more about testing for Essential Services in the U.S. and Canada during COVID-19. See FAQs »

Learn more about Pearson VUE test delivery during COVID-19.

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If you have any trouble, contact us or see our frequently asked questions.

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Last updated 2020-10-20