Online testing for CompTIA

OnVUE logo

Test with confidence and convenience.

Take your exam online, on your schedule, from your own home.

Navigate your online testing experience with ease

Be sure to check the accepted forms of identification for taking OnVUE exams.


Technical Requirements

Prior to taking an OnVUE exam please closely read the technical requirements that must be met to help ensure a successful exam delivery.


Resolution, Scaling settings and minimum requirements

In addition to meeting system test requirements for minimum screen resolution, be sure to review and confirm your display settings for scaling, prior to checking in and launching your exam. Scale settings should be set to 100% (for users running Windows) or default (for Mac users).

If your screen settings meet the minimum resolution settings but scale settings are set above 100% it is likely that the exam content will not render properly on-screen, causing a less than desirable experience during delivery of your CompTIA exam.

To avoid delays and added stress during your testing appointment, complete the system test prior to the start of your exam appointment.


Internet Bandwidth

Taking your exam online with OnVUE requires a significant amount of internet bandwidth based on system requirements for both video and audio. If you’re in a household with more family members working and learning from home during the COVID-19 pandemic, please schedule your exam when there will be minimal conflicts for internet usage. We encourage you to ask others to avoid use of the internet while you take your exam, and to use a wired connection if possible.

Before test day

Run a system test

Complete a system test and exam simulation before exam day.*

Run system test

*Issues? Check out the technical requirements.

Choose your testing space

Find a private, distraction-free area to take your exam.

Get your space ready (Opens in new window)

Get your ID ready

Make sure your personal identification meets requirements.

View ID requirements

Once you’ve completed these preparatory steps, get familiar with the unique requirements for testing online.

For even more in-depth information, download our helpful guide to taking your exam online PDF (Opens in new window).

 Schedule, reschedule or cancel your exam. 

Manage exam appointment

On test day

STEP 1. Do any last-minute prep

Be sure your computer and internet pass the pre-exam system test. Clear your desk/workspace of prohibited items and prep your equipment. Get your ID ready to present. Review our Exam rules / testing advice for specifics.

STEP 2. Check in

You can begin the check-in process up to 30 minutes before to 15 minutes after your appointment time.  Get started here.  

STEP 3. Start your exam

While testing, it’s best to focus on the questions and not get distracted. Observe all the environmental and behavioral rules. If you need help during your exam, use the chat icon to request assistance.

Ready to check in for your exam? Sign in now

Testing policies, FAQs and more

Last updated 2021-12-06