COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Fingerprint Reservation

To schedule a fingerprint reservation, please contact Pearson’s third party vendor, IdentoGO By MorphoTrust USA (formerly known as L1 Enrollment).

Schedule your exam reservation first, then contact IdentoGO and schedule your fingerprint reservation as close to the start time of your examination as possible. It does not need to be the exact same time. As long as you make your fingerprint reservation, the testing center will be able to process your prints when you arrive for your exam.

Helpful tips for making your fingerprint reservation:

  • Be sure to select the correct license type when making your fingerprint reservations to avoid delays in receiving your results.
  • Have your credit card available if you will be paying by credit card
  • If you are paying be e-check you must allow 3 business days (Monday-Friday) in between the date you are making the appointment and the actual date of appointment. This will allow sufficient time for the payment portion to clear.
  • Please have access to a calendar for ease in referencing dates of your availability.
  • It is helpful to have a pen and paper handy to jot down your confirmation number and the date/time/location of your appointment.
  • When you arrive at the test center for your fingerprint appointment, please have the confirmation number you received during the fingerprint reservation process.
  • If you want to be fingerprinted at the same time on the same day as your exam appointment we urge you to make your fingerprint appointment at the same time as right after you make your exam appointment.

Schedule your fingerprint reservation—

Last updated 2020-08-04