IBM delivers certification exams through Pearson VUE test centers and via IBM-managed events. In addition, online exams (also known as practice exams, sales mastery exams, or assessment exams) are offered through Pearson VUE’s website. View available exams.
Where are Pearson VUE Test Centers located?
Click on Locate a test center at the top of the page.
How far in advance do I need to schedule my appointment?
Pearson VUE Registration Centers and the Pearson VUE website allow you to schedule appointments for the next day or out into the future, dependent upon the availability at the test center. Some Pearson VUE Test Centers offer same-day appointments. Please contact the test center directly to schedule an exam for the same day.
What payment types does Pearson VUE accept?
Pearson VUE accepts Master Card, VISA, American Express and JCB as well as vouchers.
Can I pay for the exam at the test center?
How do I get a payment receipt for my exam appointment?
When you pay for an exam with a credit card, a payment confirmation email (in English) is automatically emailed to you. Print this email as a receipt. If you do not receive the automated email, first check your spam filter for an email from firstname.lastname@example.org.
I need a special testing accommodation for my test appointment, how do I request one?
How far in advance do I need to cancel or reschedule my appointment that I have scheduled at a Pearson VUE Test Center?
If you wish to reschedule your exam at no charge, you must sign in 48 hours prior to your exam appointment to reschedule your exam. If you reschedule your exam 24 to 48 hours in advance of your exam appointment, you will be charged a $10 reschedule fee. You are not allowed to reschedule an exam less than 24 hours in advance of your exam appointment.
If you wish to cancel your exam and receive a full refund, you must sign in 48 hours prior to your exam appointment and follow the instructions to cancel your appointment. If you cancel your exam 24 to 48 hours in advance of your exam, you will be charged a $20 cancellation fee. You are not allowed to cancel an exam less than 24 hours in advance of an appointment.
If I fail the test, can I take it again?
Yes. However, if you fail a proctored exam twice, you will need to wait 30 days (from the date of the first test) before retaking the exam.
If I took an exam recently with the other vendor, how long must I wait before taking it with Pearson VUE?
There is no wait time. You may test immediately.