COVID-related testing information:

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FAQs: Troubleshooting

When I attempt to start the exam, I do not see an exam question. What should I do?

I forgot my username/password. Can I reset it?

I lost my Internet connection or closed my browser. How do I resume the exam?

How do I get my score report?

I purchased an exam but am not ready to take it. Can I cancel?

I have a question and cannot find the answer in the FAQs.

Last updated 2022-07-20