COVID-related testing information:

Testing candidates: Most Pearson Professional Centers (PPCs) are open for exam delivery. We also continue to deliver exams to any third-party test centers (PVTC and PVTC Selects) with the ability to operate, though some may be operating at limited or changed capacity based on their own discretion or in response to government mandates.

Visit our COVID-19 information page (Opens in new window) for the latest information regarding exam requirements, health and safety practices, and any country-specific policies. For information on rescheduling, refunds, and more, please review our FAQs.

Duplicate License Request Process

On occasion a Bail Bond agent will need to request a duplicate license. Follow this process:

  1. Log-in into the North Carolina Licensing Management System
  2. Submit an application for a duplicate license (there is no fee associated with this request):
    • If you select the option to have a new photo taken, you will be required to contact the Pearson VUE call center or go online and schedule a reservation at the test center you would like to have the photo taken;
    • If you do not select the option for a new photo, Pearson VUE will use the photo on file from your last examination to create the license.

Please note: If your license was issued prior to December 20, 2012, you must select the option to have a new photo taken.

You may also call the North Carolina Licensing Office of Pearson VUE at 866-265-6329.

Last updated 2018-04-25