To schedule, reschedule or cancel an exam:
We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the Snowflake website. If you have any trouble, contact us or see our frequently asked questions.
Get help fast! Just click to quickly reach customer service.
If the chat team is temporarily offline, please click on your region below to see alternate contact methods and hours of operation.
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Ask a question
24/7 for each country (except where listed below); closed on local holidays.
Toll-free customer service numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.