How do you secure the investment your organization has made in its high-stakes exam? When it comes to security, we believe a multi-layered approach is best. In this webinar, you'll hear from Pearson VUE’s security experts and learn the role that risk management, test design, exam delivery and candidate management play in safeguarding your credential. First, we'll explain the components of a Secure Testing Framework—what it is and the questions you should answer in order to assess risk for your program. Next, we will look at test design and the security implications of various decisions made as part of the exam development process. Then we will consider the exam delivery process and evaluate the security pros and cons of various delivery channels. Finally, we'll evaluate candidate policies and procedures as they relate to security.
Security is a complex topic and program needs vary, but this Security 101 overview will highlight areas you may need to strengthen as you evaluate your program’s exam security processes.
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Director, Global Channel Quality and Security Operations
Laura is responsible for overall test center quality and security policies and procedures that are applied throughout Pearson VUE's global network of more than 5,500 test centers. She leads a team dedicated to maintaining a secure testing environment for testing programs and their candidates. This group of quality specialists and security analysts vet and maintain test center compliance with Pearson VUE’s security protocols through analysis, monitoring, managing inspections and providing documentation and training.
Laura has 10 years' of experience focusing on quality and security operations at Pearson VUE, is certified in Forensic Face Comparison and earned a Bachelor of Science degree in Elementary Education from Minnesota State University, Mankato.
Director of Security Services
Joe contributes to and is responsible for the execution of the Pearson VUE's security services strategic plan. In addition to building and leading Pearson VUE's externally facing information security, test security and risk management services, he is responsible for embedding and assimilating security services into the broader Pearson VUE organization. Joe also represents Pearson VUE in the areas of security, data privacy and program risk management at industry conferences and other forums addressing security issues.
Joe has 15 years of technology, information risk management, auditing, compliance and consulting experience. Before joining Pearson VUE, he was a Risk Assurance Director at PricewaterhouseCoopers, LLP, and held roles of increasing responsibility in compliance, auditing, third-party assurance (e.g. SOC 1, SOC 2 and SOC 3), transformational risk assessments, system implementation assurance and risk management consulting services. He has experience serving a variety of client organizations, from small and mid-sized companies to large multinational corporations. Joe holds a BBA in Accounting and Management Information Systems from the University of Iowa in Iowa City and is a Certified Information Systems Auditor (CISA).
James N. Ingrisone, PhD
Manager Psychometric Services
Dr. Ingrisone manages a team of psychometricians who work on a variety of measurement and research activities with Pearson VUE licensure and certification clients. He oversees all operational psychometric activities and works with software developers and quality assurance analysts to maintain the high quality of Pearson VUE exams. Dr. Ingrisone also represents Pearson VUE at professional meetings and conferences.
Dr. Ingrisone has been part of Pearson’s psychometric and research studies team since 2009. Before joining Pearson, he served as an instructor at multiple institutions of higher education. Dr. Ingrisone holds a PhD in Measurement and Statistics from Florida State University.