Customer service for test-takers

Help is on the way

Customer service for test-takers

 

Helpful hint: Don’t forget to check your exam program’s homepage first! Most of the answers to your questions will be found there.

COVID-19 (Coronavirus) Situation: Learn more about how it could affect your testing plans.

Testing candidates: review our COVID-19 Update Page to learn if your testing experience may be impacted. April 6, 2020

Alert:

We know you're worried about rescheduling your exam. Due to COVID-19 scheduling changes, our customer service wait-times are longer than usual right now. We appreciate your patience as we work to help you and other candidates. In the meantime, for information on rescheduling, refunds, and other impacts to candidates, please check out our FAQs.

Still need help?

We have program-specific customer service teams on hand to provide you with the best support. Type the name or acronym of your testing organization into the search bar to get in touch or find your testing organization in the alphabetical list below.

We provide chat, phone, and/or email contact options based on region.

Find contact information 

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