Site Closures:

Due to Winter Storm Diego we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.

Backbase Academy

Backbase Academy

Backbase Academy is the starting point for acquiring in-depth knowledge about our product implementation. The Academy is proud to lead and drive Backbase product education and increase expertise among our internal and external consultants.

Backbase Certifications

To be able to provide strong advice and reach the desired implementation quality, the Backbase Academy initiated the Certification Program. Each consultant is required to be certified before working on any Backbase project. By successfully passing the certification test, consultants are empowered to successfully implement our products.

Certification is an essential step in Backbase training process, every professional must get certified upon completion of their training.

Important information about your exam appointment

You should arrive at the test centre at least 15 minutes before your scheduled appointment time to complete the necessary centre sign-in procedures. If you arrive more than 15 minutes later than your scheduled start time, you may not be permitted to take the exam and you will have to schedule a new appointment.

Please read the information below so that you are familiar with all of the requirements for sitting an exam:

ID Requirements

When you arrive at the Pearson VUE test centre on the day of your exam appointment, before being permitted to enter the exam room, you will be required to confirm your identity by presenting two forms of accepted ID; a Primary ID and a Secondary ID. All ID must be current and valid (not expired). If you arrive at the test centre without the required IDs you will not be permitted to test.

Primary ID: to be considered acceptable, Primary ID must: (a) contain your photograph (note: the photograph must be a good likeness), (b) contain your name in Roman characters (and the name must match your name as it appears on the Pearson VUE and RBA system), (c) contain your signature and (d) be valid (i.e. not expired). For example, a passport, government issued ID card or photocard driving licence.

Secondary ID: to be considered acceptable, Secondary ID must: (a) contain your name in Roman characters (and the name must match your name as it appears on the Pearson VUE system), (b) contain your signature, and (c) be valid (not expired). For example, a credit or debit card, or Employee ID card.

If, after reading this information, you are unsure whether your ID meets with the requirements, or if you have additional questions, please contact Pearson VUE Customer Service.

Candidate Rules

You will be given a printed document listing the Candidate Rules. Please read the rules carefully and hand the document back to the Test Administrator. During the check-in process, when you sign your signature, you are signing to confirm that you agree to follow these rules.

Personal Belongings

Candidates are not permitted to take any personal belongings into the test room. This includes mobile phones or other electronic devices, books, notes or notepaper, calculators, watches, wallets, photographic devices, bags, hats, pens or any other writing utensils, mascots, sweets or any kind of food or drink. You will be asked to store any personal belongings in a secure area (usually a locker, situated in the waiting area) as indicated by the test centre staff.

Check-in Procedures

Before the test centre administrator can allow you to enter the exam room, he/she is required to carry out several procedures.

The Test Administrator may ask you to do some or all of the following:

Remove outdoor clothing and store it. If you insist on taking it in to the testing room, the item may be visually inspected, or you may be asked to demonstrate that there are no items in the pockets.

Pat yourself down or turn out your pockets, to demonstrate that you have not forgotten to store any item which is not permitted in the test room.

You could be asked to roll up your sleeves to show there are no concealed notes.

If you are wearing a tie, you may be asked to lift it up to show that there are no items concealed beneath it. Similarly, you may be asked to lift up your hair to show your ears or neck and to demonstrate there are no concealed items.

The Administrator may ask to visually inspect other items such as reading glasses or jewelery.

After checking your name and exam and their schedule, the Test Administrator will ask you to provide your signature using an electronic signature pad, to show that you agree to follow the candidate rules that you have just read. Also, your signature will be compared with the signatures on the IDs that you presented, as an additional way of confirming your identity.

In the Test Room

You will be continuously monitored during your exam, to ensure proper exam conditions are maintained, and also to promptly address any problems you may have. Different test centres have different methods of monitoring: via a viewing window, via CCTV cameras, or sometimes a Test Administrator (invigilator) may be sitting inside the test room.

If you have any problem during your exam, you should raise your hand and await the Test Administrator. Note that the Administrator is not permitted to assist with any questions relating to the exam content itself.

After Your Exam

Your examination results will usually be available to view in your profile 24 hours after your appointment.

Last updated 2018-10-19