COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

    To schedule, reschedule or cancel an exam:

    Customer service

    We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

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    Telephone and Email

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    Office Hours

    Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.

    Contact BUSSATs

    For questions about the British Universities and Secondary Schools Achievement Tests, contact:

    Last updated 2018-05-18