Client proctored test delivery for CompTIA


If you are a test-taker, please see the test-taker page.

To get started with Pearson VUE Client proctored test delivery, review the following steps. Client proctored exams have specific technical and system requirements which have to be met in order to deliver an exam. For more resources, check out the Client Proctored Documentation.

Proctors must be present for the duration of exam delivery and actively monitor the exam administration.


Verify test-taker's web account

All test-takers must have a valid web account.
More information

Step 2: Run Connection Check

Use the Connection Check application in Navigator* to test the bandwidth, upload and download speed from your testing room on each computer.
Connection Check

*Navigator log in required.

Step 3: View system requirements

Verify whether the computer being used meets the system requirements.
System requirements

Step 4: Launch secure browser

Launch the secure browser to start the test process.

Windows or Mac

Having issues?

Technical problems during the exam delivery?

  1. Check outage schedule.
  2. Read the Client proctored client support FAQ to find a solution to your problem.
  3. Review the advanced technical requirements document to ensure your technical setup will meet all requirements to deliver these exams. Contact your on-site technical support for additional assistance.
  4. If you are having trouble with your username, password or Private Access Code, please contact:

    If unavailable, contact Pearson VUE Client Application Support for assistance.
Last updated 2020-01-06