Help for CompTIA exams delivered via the web (non-proctored)

For the CompTIA program, if you are approved to take an online exam, you will be provided with the details necessary to take the exam.

  1. If needed, use the self-help links here to reset your username or password.
  2. Read the instructions: How to purchase a CompTIA online exam.
  3. Read the FAQs: About the test and Troubleshooting (for technical issues).
  4. If your question is not addressed in the FAQs, contact customer support.
  5. Otherwise, use Live Chat below.

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Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT; closed on local holidays.

Last updated 2019-03-14