Help for CompTIA exams delivered via the web (non-proctored)
For the CompTIA program, if you are approved to take an online exam, you will be provided with the details necessary to take the exam.
- If needed, use the self-help links here to reset your username or password.
- Read the instructions: How to purchase a CompTIA online exam.
- Read the FAQs: About the test and Troubleshooting (for technical issues).
- If your question is not addressed in the FAQs, contact customer support.
- Otherwise, use Live Chat below.
Chat is the quickest way to reach a customer service agent.
Click on the Chat icon to get started.
Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT; closed on local holidays.