Pearson VUE Support Services

Support for Test Administrators

Please select your region–

Americas

Telephone numbers

Toll-free numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.

Country	Number
Canada	833-673-6175
United States	833-246-4826
Other (Toll)	+1-669-288-7015

For support with GED, please call 888-344-7924.

Asia-Pacific region

Telephone numbers

Toll-free numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.

Country	Number
Australia	1800 324 980
China	400 810 6035
Hong Kong	30 775 507 (English Speaking)
India	0008 0005 04158
Indonesia	0018 0306 5063
Japan	(81) 120 355 183
Korea	0807 590 880
Malaysia	1800887683
New Zealand	050 885 5679
Philippines	1800 8909 4042 (Globe Telecom) 1800 1888 0858 (PLDT)
Singapore	1800 407 5095
Taiwan	0800 666 311
Thailand	1800019248
Other (Toll)	+852 3077 5507

Europe, Africa and the Middle East

Telephone numbers

Toll-free numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.

Country	Number
Austria	0800 909 543
Belgium	0800 89170
France	0805 543 000
Germany	0800 724 3541
Israel	1809 344 563
Italy	800 949 927
Netherlands	0800 020 1584
Portugal	800 210 042
South Africa	0800 669 240
Spain	900 816 625
Sweden	0201 604 295
Switzerland	0800 110 266
Turkey	00800448822806
United Arab Emirates	800035702780
United Kingdom	0800 145 6084
Other (Toll)	+44 207 949 3008

Contact us:

Test taker account issues. If a test taker is experiencing issues with his/her userID and/or password, the test taker (not the Test Administrator) should contact Pearson VUE customer service.

Last updated: 2023-04-27