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EBU In-Service Assessment

7 – 11 March 2022

In order to take part in the EBU In-Service Assessment each candidate must have a personal account AND book the assessment through this website.

Important note:

The details in the mandatory fields on this site must correspond with the details as stated in the email “ISA 2022-Pearson VUE information” sent by the EBU (ebu@ebu.com) on 3 March 2022.

A candidate who already has an account cannot create a new one.

CREATE AN ACCOUNT

Enter your date of birth, email address and EBU CID number.

SIGN IN

Enter your username and your password.

I have forgotten my username

Step 1: Click on the “Forgot my username” link under the EBU logo.
Step 2: Complete the form and enter your first name, last name and email address.
Step 3: Answer the security questions.
Step 4: Check your inbox for the email sent by PearsonVUEConfirmation@pearson.com
Step 5: Click on the link and follow the instructions.
Step 6: Once successfully logged in, you will be asked to update your security questions as three security questions and responses are now required.

 

I have forgotten my password

Step 1: Click on the "Forgot my password" link under the EBU logo.
Step 2: Complete the form and enter your details to verify identity.
Step 3: Choose an option on how to retrieve your password.
Step 4: Follow the on-screen instructions for creating a new password.
Step 5: Once successfully logged in, you will be asked to update your security questions as three security questions and responses are now required.
Please note: Write your name without diacritic marks (e.g. Č, ů, ř).

I have forgotten:

  • my username & password and/or
  • the answers to the security question(s)

Step 1: Contact Pearson VUE customer service (UK) at 0044 (0)161 855 7395. Opening hours: Monday to Friday 09:00-17:00 hrs. GMT.
Step 2: Provide the customer service agent the following personal details as stated in the email “ISA 2022-Pearson VUE information” sent by the EBU (ebu@ebu.com) on 3 March 2022.

  • Name
  • Email address
  • Date of birth

Step 3: Check your inbox for the email sent by PearsonVUEConfirmation@pearson.com.
Step 4: Click on the link and follow the instructions.

Pearson VUE customer service desk (UK)

  • Phone number: 0044 161 855 7395
  • Opening hours: Monday to Friday 09:00-17:00 hrs GMT

System Requirements

Last updated 2021-07-29