COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

To schedule, reschedule or cancel an exam:

Customer service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If you have any trouble, contact us or see our frequently asked questions.

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Office hours

7:30am to 4:30pm (UK time) Monday through Friday; closed on local holidays.

Telephone number

  • 0161 855 7517

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Last updated 2021-03-22