If you have been approved for alternative testing arrangements, you will receive scheduling instructions via email as part of your approval notification from FTCE/FELE Customer Service.
The following examinations require use of a separate room and must be scheduled by phone with Pearson VUE Customer Service:
- French K–12
- German K–12
- Spanish K–12
- Speech 6–12
Pearson VUE (for Accommodation Scheduling ONLY)
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
For all other inquiries, contact FTCE/FELE customer service.
Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).
- 866-613-3281 (toll free) / 413-256-2893
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