Customer Service

If you have been approved for alternative testing arrangements, you will receive scheduling instructions via email as part of your approval notification from FTCE/FELE Customer Service.

The following examinations require use of a separate room and must be scheduled by phone with Pearson VUE Customer Service:

  • French K–12
  • German K–12
  • Spanish K–12
  • Speech 6–12

Office Hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

 

Telephone

  • (800) 466-0450

For all other inquiries, contact FTCE/FELE customer service.

Office Hours

Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).

Telephone

  • 866-613-3281 (toll free)

Email/Chat

http://www.fl.nesinc.com/contact.asp

Pearson and its logo are trademarks, in the U.S. and/or other countries, of Pearson Education, Inc. or its affiliate(s).

Last updated 2020-05-01