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An issue has occurred with the possible result being not all of your exams are in a ready status. If you experience this issue, there are a couple of possible fixes. If you do not have a server at your site, please power off and on your admin machine. The other solution is to follow an article in the Find Answers Fast section of this webpage. https://pearson.makekb.com/entry/6/ is the link. Both solutions will restart the wrapper service as well as initiate an RMA to put your candidates into a ready status in Admissions Manager. The RMA process may take up to 20 minutes. Refresh your screen in Admissions Manager periodically to check if the exam is ready.
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