Pearson VUE

VSS Technical Support Portal

For Pearson VUE Authorized test centers only

Find answers fast!

Check out our knowledge base for answers to frequently asked questions or instructions for standard processes. You may be able to resolve your issue without waiting for a support technician.

How to use VUE Testing System Applications (short videos)

Remote support

Connect with the operator to receive technical support.

Other links

  • Quick Install Guide - Guide to installing the VUE Test Center applications
  • VUE Testing System software installation videos:
  • Connect Portal - ServiceDirect, Site Manager, User Management, Site System Information, Reports
  • Connectivity Tests