COVID-related testing information:

Testing candidates: Most Pearson Professional Centers (PPCs) are open for exam delivery. We also continue to deliver exams to any third-party test centers (PVTC and PVTC Selects) with the ability to operate, though some may be operating at limited or changed capacity based on their own discretion or in response to government mandates.

Visit our COVID-19 information page (Opens in new window) for the latest information regarding exam requirements, health and safety practices, and any country-specific policies. For information on rescheduling, refunds, and more, please review our FAQs.

Customer service

We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the ICAEW website. If you have any trouble, contact us or see our frequently asked questions.

Contact us:

Office Hours

Monday–Friday, 8:00 a.m.–5:00 p.m. UK time; closed on local holidays.

Telephone

  • United Kingdom: 0870 850 3544
  • International: +44 8708 503 544
  • Alt. International: +44 161 855 7444

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Last updated 2021-01-15