COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to look for testing availability and review the health and safety measures required for testing.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer service

We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the ICAEW website. For any issues, contact us below or check our Frequently Asked Questions.

Office Hours

Monday–Friday, 8:00 a.m.–5:00 p.m. UK time; closed on local holidays.

Telephone

  • United Kingdom: 0870 850 3544
  • International: +44 8708 503 544
  • Alt. International: +44 161 855 7444

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Last updated 2019-10-29