Who do I contact if I can’t log into my account at the IICL program website?
If you are unable to log into your account at the IICL program website, please select Forgot your Password to recover your password. If you need further assistance logging into your account, please contact IICL.
What do I need to bring to my exam?
Refer to the Admissions Policy section of your exam confirmation email for full details.
What if I can’t find my exam confirmation email from Pearson VUE?
First, check your spam or junk folder in your email address associated with your account on the IICL program website. If you do not find the email, you can log into your account at the IICL program website to view the Admissions Policy information by selecting your upcoming exam listed on the Pearson VUE home page. Lastly, you can call Pearson VUE Customer Service to have the exam confirmation email resent to you.
Can I bring my mobile phone, study materials, or any items into the exam room?
No, you are not permitted to bring any items into the exam room. Mobile phones, study materials, electronic aids, translators, dictionaries, or other items are not allowed in the exam room.
Where can I store my personal items at the test center?
Each test center will have a secure locker or secure location for you to store your personal items.