COVID-related testing information:

Testing candidates: Most Pearson Professional Centers (PPCs) are open for exam delivery. We also continue to deliver exams to any third-party test centers (PVTC and PVTC Selects) with the ability to operate, though some may be operating at limited or changed capacity based on their own discretion or in response to government mandates.

Visit our COVID-19 information page (Opens in new window) for the latest information regarding exam requirements, health and safety practices, and any country-specific policies. For information on rescheduling, refunds, and more, please review our FAQs.

Alert:

This website is scheduled to undergo routine maintenance on Saturday, 23 October 5:00 p.m. CDT - Sunday, 24 October 3:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer service

Contact us:

America region

Office hours

Mon–Fri: 7:00 a.m.–7:00 p.m. central time, excluding holidays
Sat: 8:00 a.m.–4:00 p.m. central time, excluding holidays
(Automated Information System available 24 hours daily)

Telephone numbers

800-239-8107 (toll-free)
413-256-2870 (toll)

Email form

Ask a question

For Email or Chat options,
www.il.nesinc.com/Contacts.aspx

Last updated 2021-10-12

Related links