Customer service
iSQI is a leading provider of certification services offering ISTQB®, IREB®, UXQB®, TMMi®, ISPMA, LSSA and A4Q exams. You can find out more about the certifications at isqi.org including exam duration, pre-requisites, syllabuses, mock exams etc.
Book an exam
To book your exam (including if you have a Pearson VUE voucher that you have ordered via the iSQI website), you need to create or sign into your Pearson VUE account.
Time extension
If you are eligible for a time extension, please create your Pearson VUE account first. If you do not have one, complete and send the following form (plus any supporting evidence) to timeextension@isqi.org.
* If you require extra time for reasons other than language, contact us below.
Appointment changes
If you would like to postpone or cancel your exam, please log into your Pearson VUE profile and make the applicable changes to the test.
Exam appointments scheduled for less than 48 hours from now cannot be cancelled on the website. In this case, please contact Pearson VUE customer service listed below.
Contact us
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If chat is “offline,” see below for telephone numbers and office hours.
Office hours
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
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Office hours
Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.
Telephone numbers
Toll-free customer service numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.
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Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Telephone numbers
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