Customer service

iSQI is a leading provider of certification services offering ISTQB®, IREB®, UXQB®, TMMi®, ISPMA, LSSA and A4Q exams. You can find out more about the certifications at isqi.org including exam duration, pre-requisites, syllabuses, mock exams etc.

Book an exam

To book your exam (including if you have a Pearson VUE voucher that you have ordered via the iSQI website), you need to create or sign into your Pearson VUE account.

Time extension

If you are eligible for a time extension, please create your Pearson VUE account first. If you do not have one, complete and send the following form (plus any supporting evidence) to timeextension@isqi.org.

* If you require extra time for reasons other than language, contact us below.

Appointment changes

If you would like to postpone or cancel your exam, please log into your Pearson VUE profile and make the applicable changes to the test.

Exam appointments scheduled for less than 48 hours from now cannot be cancelled on the website. In this case, please contact Pearson VUE customer service listed below.

Contact us

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

Global chat

Chat is the quickest way to reach a customer service agent.
Click on the Chat icon to get started.


If chat is “offline,” see below for telephone numbers and office hours.
Last updated 2019-07-31