COVID-related testing information:

Visit our COVID-19 information page (Opens in new window) for the latest information regarding health and safety practices and any location-specific impacts.

    To schedule, reschedule or cancel an exam:

    The London Institute of Banking & Finance Qualification Testing

    Take your exam from home. Simply choose 'Online at my home or office' when presented with exam options. Learn more about OnVUE.
    Students with modular exams

    Your full result will be available after your exam on your MyLIBF account. Results will be available within 24 hours, although in most instances should be showing within 3-4 hours.

    You are now able to sit a number of our qualifications, including CeMAP, remotely from home via OnVUE. If your qualification is available, you will be given the option when scheduling your exam to choose OnVUE or a Pearson Vue centre.

    We are working on delivering more qualifications remotely and will be in touch, in due course, to explain these options to you when they become available.

    Students with a Reasonable Adjustment - At present, only extra time is possible within the remote invigilation system. Any student with pre-agreed reasonable adjustment in addition to extra time will still need to book their exam at a centre. If you would like to apply for a reasonable adjustment please contact customerservices@libf.ac.uk before booking your exam.

    We exist for a very simple reason — to advance banking and finance by providing outstanding education and thinking, tailored to the needs of business, individuals and society.

    We advance careers by equipping people with the skills and capability the sector demands, so they can perform more effectively and responsibly. The result is better professionals and corporations, performing better for customers. Our qualifications are relevant for a range of roles regardless of experience, and allow individuals to tailor their learning so they have the building blocks and mark of professionalism to progress with pace.

    We are an FCA Accredited Body and recognised as an awarding organisation by Ofqual.

    Complaint Process for Candidates :

    Candidates wishing to notify us of a complaint about their testing experience should do so directly at the test centre or by calling the Pearson VUE customer service team within 24 hours of the exam being taken. Candidates should always ask the test centre or the customer service agent for a case number and quote that number in any communication about the matter. It may not be possible to investigate complaints raised more than 10 days after the exam appointment.

    Important Notice

    Please be aware that each time you book, reschedule or cancel an examination with Pearson VUE, a confirmation email will be sent to you shortly afterwards via the contact email address on your student record at The London Institute of Banking & Finance.

    It is your responsibility to check the confirmation email from Pearson VUE.

    If your confirmation email fails to arrive within one hour, or if any of the information within the email is incorrect, it is imperative that you call Pearson VUE on (0370) 6081915 without delay. Please bear in mind that consideration will not be given for booking problems where a student has failed to check their confirmation email from Pearson VUE.

    Last updated 2022-02-15