OnVUE

Online testing technical, workspace and ID requirements


Technical requirements:

When taking your exam online, it’s critical that your computer equipment is compatible with the online testing software and that your internet connection is sufficient.

OnVUE Technical Requirements (PDF, Opens in new window)

NOTE: We strongly recommend using a personal computer (i.e., one not issued by your employer) and a wired, ethernet connection. The two most frequent causes of technical issues are (1) testing on an employer-issued computer and (2) using an unreliable internet connection. Firewalls or security settings from employer-issued computers may prevent the software from operating properly. Unreliable internet connections (e.g., wireless networks, VPNs, mobile hotspots) may interrupt connectivity.

Testing space requirements:

The place where you’ll take your exam is one of your most crucial decisions. See below for general information or visit the online testing guide for more specifics.

General:

  • Choose an enclosed, private space. An ideal testing space will allow you to close all doors to avoid interruptions, since no one else may enter or even pass through your space once you’ve started your exam.
  • Make sure it’s well-lit, but be aware that too much background light (natural or electric) could create visibility issues for your proctor.
  • Avoid testing near windows or glass partitions to prevent others from viewing your screen.
  • Be prepared to take photos of your testing space during check-in.

Monitor and webcam:

  • You may only use one monitor during your exam. If using an external monitor, your laptop lid must be closed. The use of touchscreen technology is prohibited.
  • Position your monitor to face you directly and stay within the webcam’s view throughout your exam. No one else may appear through the webcam during the exam and no one else’s voice should be heard.

Desk/workspace:

  • Clear your desk/workspace of all personal and preparatory items, except for those allowed by your exam program.
  • Keep your mobile phone in the room where you’re testing, but out of arm’s reach.

ID requirements:

Before testing online, you’ll need to provide identification (ID) that meets the following requirements, along with any program-specific ID policies, which can be found on your exam program’s online testing page.

  • All IDs must be valid government-issued originals (i.e., not a photocopy)
  • IDs must include the test-taker’s name and a recent, recognizable photo
  • The first and last name on the ID must match the first and last name used to register for the exam
  • For test-takers under 18 years of age, a parent or guardian must present their own ID during check-in and give consent for the test-taker to be recorded. If they have one, the test-taker must also present a government-issued ID. If they do not, a student ID will suffice.
  • Acceptable forms of ID:
    • International travel passport
    • Driver's license
    • Identification card (national, state or province ID card)
    • Alien registration card (green card or permanent resident/visa)
    • Aadhaar card: See Aadhaar ID Policy for OnVUE
  • Unacceptable IDs:
    • Restricted IDs*, including the U.S. Department of Defense (DoD) Common Access Card (CAC) or certain secure access IDs
    • IDs from countries where OnVUE delivery is restricted: North Korea, Cuba, Syria, Sudan, Iran and the Sevastopol/Crimea region of Ukraine.
    • Digital IDs

* Pearson VUE cannot accept restricted IDs—those prohibited by law from being photocopied, digitized, or captured on camera—as identification for online testing.

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