Online proctoring technical requirements


System requirements:

We recommend testing on a personal computer. Do not take your exam in a setting with a corporate firewall (including VPN). View system requirements.

NOTE: We strongly recommend using a personal computer (not issued from your employer) and a wired, ethernet connection. The two most frequent causes of technical issues with online proctored exams are testing on (1) a work computer and (2) an unreliable internet connection. Firewalls or security settings from work computers may restrict the software from operating properly. Unreliable internet connections (wireless network, VPN, mobile hotspot) may lead to being disconnected.

Testing space requirements:

*Review any program-specific ID policies on your exam program’s homepage.

General:

  • A well-lit space. Please be aware that background light or the sun setting could create visibility issues for the proctor.
  • A quiet, distraction-free environment that’s suitable for taking a certification exam. The space does not have to be fully enclosed, but there should be no traffic from other people during the exam.
  • You will be required to take four photos of your testing space during check-in

Monitor and webcam:

  • You can only use one monitor
  • No one else should appear through the webcam during the exam and no one else’s voice should be heard.

Desk:

  • Your desk should be clear except for allowed items, such as a calculator. Any allowed items should be on the desk for check-in.

ID requirements:

*Review any program-specific ID policies on your exam program’s homepage.

General:

  • All IDs must be valid government-issued in their original form (not a photocopy)
  • Acceptable IDs include: International travel passport; identification card (national, state, or province ID card); alien registration card (green card or permanent resident/visa)
  • By law, certain IDs must not be photocopied, digitized, or captured on camera. Because of this, Pearson VUE cannot accept restricted IDs as identification for online testing, including the U.S. Department of Defense (DoD) Common Access Card (CAC) or certain secure access IDs.

Name:

  • IDs must include the candidate’s name
  • The first and last name on the ID must match the first and last name the candidate used to register for the exam.

Photo:

  • ID must include a recent, recognizable photo

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