COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to look for testing availability and review the health and safety measures required for testing.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

ID Merge Request Form

To avoid delays in processing your Certification, all of your certification exam and course form records must be under the same Oracle Testing ID. If you know that you have more than one Oracle Testing ID, you will need to contact Pearson VUE so we can assist you in merging your accounts.

The Customer Service Representative will quickly verify the following information:

  • Your first and last name
  • Your current account information including address, phone number and email address

Please allow 5–6 business days to check your CertView account to verify the merge.

Click here to find customer service telephone numbers.