COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to look for testing availability and review the health and safety measures required for testing.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

    Pennsylvania Department of Health

    Pennsylvania Department of Health

    Effective immediately, we are suspending CNA written and skill exam administration due to concerns around the COVID-19 virus. We will re-start operations as soon as possible, please check back often for updated information.

    Announcement

    Effective September 3, 2019 score reports will be provided online and will no longer be handed out at the test center. To access your score report, please log into your PCM account.

    Score reports are generally available within 24 hours after a testing event is completed for the day. Click here for printable instructions.

    Steps to enroll on the Pennsylvania Nurse Aide Registry

    The following are the steps in the process of enrollment onto the Pennsylvania Nurse Aides Registry. Steps that require action by you are indicated by a symbol.

    1

    Complete training program

    Student must complete the state approved training program. Read the following documents.

    2

    Roster uploaded

    Your training provider will upload a roster of students who have successfully completed the training program. Ask your training provider when this will be uploaded.

    3

    Email received

    You will receive account activation instructions at the address you provided your training provider. If you do not receive an email, please check your spam or bulk email folder.

     

    The link provided in the activation email can only be clicked once. You must activate your account before the expiration date listed in the email.

    4

    Activate your account and schedule your test

    Use the link in your activation email to start this process. (Referenced in step 3, above.)

    We recommend you read the Step by step Candidate Guide (PDF) before you begin this process. If you have already activated your account, log in to schedule a test or change your testing appointment.

    After your test

    Information you may need after taking your test.

    Registry Renewal and Search (PULSE)

    Due to the Covid-19 Situation and in effort to promptly handle your inquiry, Candidates with questions concerning the Nurse Aide Registry ONLY are directed to send an email to: naregistry@pearson.com

    Please include the state you are registered in, your full name, and detail concerning your query. Emails will be responded to Monday - Friday 8:00am - 5:00pm (Eastern Standard Time)

    More information

    Click on the sections below for more information.

    Last updated 2020-04-06