COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer Service - PTCB Practice Exam

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

The Official Pharmacy Technician Certification Board Practice Exam requires you to have a different username and password than the one you use for the Pharmacy Technician Certification (PTCE) and Compounded Sterile Preparation Technicians (CSPT) Exams. If you are looking for help related to the PTCE or CSPT exam, please visit the PTCE/CSPT customer service page.

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Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT; closed on local holidays.