COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to look for testing availability and review the health and safety measures required for testing.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

Office hours

Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.

Telephone numbers

  • Australia (Toll-free): 1800 023 095
  • New Zealand (Toll-free): 0800 451 260

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Last updated 2019-05-13