COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer service

We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the Royal College of General Practitioners (RCGP) website. If you have any trouble, contact us or see our frequently asked questions.

Contact us:

Telephone and email addresses broken down by region

Office Hours

Monday–Friday, 9:00 a.m.–5:00 p.m. UK time; closed on local holidays.

Telephone

  • +44 0870 850 2915

Email

Calls to an 0870 number cost no more than 13 pence per minute. An additional service charge may be applied by your phone provider. Please check with your phone provider for the most up to date information on these charges. Mobile rates may vary.

Last updated 2021-03-03