COVID-related testing information:

Testing candidates: Most Pearson Professional Centers (PPCs) are open for exam delivery. We also continue to deliver exams to any third-party test centers (PVTC and PVTC Selects) with the ability to operate, though some may be operating at limited or changed capacity based on their own discretion or in response to government mandates.

Visit our COVID-19 information page (Opens in new window) for the latest information regarding exam requirements, health and safety practices, and any country-specific policies. For information on rescheduling, refunds, and more, please review our FAQs.

Customer service

We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the Royal College of General Practitioners (RCGP) website. If you have any trouble, contact us or see our frequently asked questions.

Contact us:

Telephone and email addresses broken down by region

Office Hours

Monday–Friday, 9:00 a.m.–5:00 p.m. UK time; closed on local holidays.

Telephone

  • +44 0870 850 2915

Email

Calls to an 0870 number cost no more than 13 pence per minute. An additional service charge may be applied by your phone provider. Please check with your phone provider for the most up to date information on these charges. Mobile rates may vary.

Last updated 2021-09-16