Unfortunately, your browser does not meet our new security requirements. Before March 17, 2018, upgrade your browser to the newest version to avoid any interruption in accessing PearsonVUE.com.
Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.
Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.
To schedule, reschedule or cancel an exam:
When you call to make an appointment for your test, please tell the agent that you wish to schedule a “PTI” test and specify which test.
We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.
Chat is the quickest way to reach a customer service agent. Click on the Chat icon to get started.
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Ask a question
24/7 for each country (except where listed below); closed on local holidays.
Toll-free customer service numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.