Alert:

This website is scheduled to undergo routine maintenance on Saturday, 20 October 5:00 p.m.- Sunday, 21 October 2:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer service

Please Note:

Candidates scheduling their initial appointment by phone will be required to pay a $25 scheduling fee. A fee of $25 will be applied to cancelled or rescheduled exam appointments changed either online or over the phone (prior to 48 hours before their scheduled appointment).

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.


If chat is “offline,” see below for telephone numbers and office hours.
Last updated 2018-06-06