Customer service

Please Note:

Candidates scheduling their initial appointment by phone will be required to pay a $25 scheduling fee. A fee of $25 will be applied to cancelled or rescheduled exam appointments changed either online or over the phone (prior to 48 hours before their scheduled appointment).

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

Global chat

Chat is the quickest way to reach a customer service agent.
Click on the Chat icon to get started.


If chat is “offline,” see below for telephone numbers and office hours.
Last updated 2018-06-06