Customer service

When you call to make an appointment for your test, please tell the agent that you wish to schedule a “PTI” test and specify which test.

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.


If chat is “offline,” see below for telephone numbers and office hours.
Last updated 2018-02-22