Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.
Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.
We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the Symantec website. If you have any trouble, contact us or see our frequently asked questions.
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Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
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24/7 for each country (except where listed below); closed on local holidays.
Toll-free customer service numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.