Alert:

This website is scheduled to undergo routine maintenance on Saturday, 20 October 5:00 p.m.- Sunday, 21 October 2:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer service

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.


If chat is “offline,” see below for telephone numbers and office hours.

Telephone and email

  • Officehours: Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.
  • Phone: 877-234-6093
  • Email: VirginiaInsuranceCE@pearson.com
Last updated 2018-09-13