Site Closures:

Due to Winter Storm Diego we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.

Customer service

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.


If chat is “offline,” see below for telephone numbers and office hours.

Telephone and email

  • Officehours: Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.
  • Phone: 877-234-6093
  • Email: VirginiaInsuranceCE@pearson.com
Last updated 2018-12-04