Alert:

This website is scheduled to undergo routine maintenance on Saturday, 16 February 5:00 p.m.- Sunday, 17 February 2:00 a.m. CST. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Site Closures:

Due to widespread winter weather conditions, we are experiencing site closures in some areas. We are working diligently to contact all affected candidates. If you have questions about your appointment, please contact customer service. We appreciate your patience.

Customer service

Global chat

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If chat is “offline,” see below for telephone numbers and office hours.

Telephone and email

  • Officehours: Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.
  • Phone: 877-234-6093
  • Email: VirginiaInsuranceCE@pearson.com
Last updated 2019-02-06