This page is designed to assist NSA applicants with prerequisite testing including selection of the test location, test date selection, answers to frequently asked questions and additional support.
Proper Identification (ID) is required at time of admittance for your exam. Any exceptions to the ID policy must be pre-approved by the Pearson VUE customer service center at least three business days before the schedules exam appointment.
How do I know if I am eligible to test?
You will receive an email with a link notifying you that a request to test at Pearson has been sent. For additional questions or concerns, you can contact Pearson VUE customer service.
How, When and Where do I submit a request for test form?
No request form is necessary. Your test request is sent by your recruiter automatically authorizing you to test.
How often can I test?
Your eligibility to retest depends upon whether or not you are applying to multiple positions.
What happens if I do not pass the test?
Testing is only one part of the hiring process. If your knowledge and skills meet our hiring criteria, you will be contacted by a recruiter.
How long does it take to get the test scheduled?
Once you receive your link to schedule a test, you can schedule your test based on your own availability and the availability of the test center. Your scheduling window will be approximately 2 weeks.
When will I receive my test scores? Will the scores be sent directly to me?
You will not receive your test scores directly. If your knowledge and skills meet our hiring criteria, you will be contacted by a recruiter. In about 4-6 weeks, you will be sent for prescreening.
What happens if I am unable to test on the date that has been scheduled?
If you are unable to test on the date that you chose, You must cancel your appointment at least 24 hours prior to your appointment date and time. If your two week window has not expired, you can schedule another date. If your window has expired and you are unable to schedule an alternative date, contact your recruiter.
Where do I report for testing? Can I choose where I want to test?
You will choose your test site from a list of centers that are convenient to your location and report there.
What if there are no test centers in my area? Will my travel fees be paid?
You will have an inclusive list of test centers from which to choose, however if you do not find a center in your area, unfortunately travel fees will not be reimbursed.
How long does the test take to complete?
Depending on the test you are taking, test times vary from one to three hours. It is likely you will complete the test in less time than allotted.
Do I need to bring anything with me to the test center?
What are the contact numbers for the test center?
What happens in the case of inclement weather?
Pearson VUE will send you an automated email letting you know if your testing session is cancelled. You will then have the option to reschedule the appointment. If you have questions, you can contact Pearson VUE customer service.
What if I am late for testing on test day? How late can I arrive and still be allowed to test?
We ask that you arrive at the test center 30 minutes before your scheduled appointment time. This will give you adequate time to complete the necessary sign-in procedures. If you arrive more than 15 minutes late for your appointment you may be refused admission.