COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

    To schedule, reschedule or cancel an exam:

    West Virginia Insurance

    West Virginia Insurance

    Learn more about testing for Essential Services in the U.S. and Canada during COVID-19. See FAQs »

    Learn more about Pearson VUE test delivery during COVID-19.

    Beginning April 1, 2021, a West Virginia Workers Compensation Adjuster exam will be available through Pearson VUE. This newly developed exam features updated content.

    Licenses for the Workers Comp Adjuster line of authority will become available July 1, 2021, upon successfully passing the Workers Compensation Adjuster exam.

    Registrations for this exam open on March 18, 2021, with the first exam administrations available on April 1, 2021.

    Outlines for this exam are available starting March 1, 2021, in the candidate handbook below.

    Additionally, beginning July 1, 2021, any person seeking a company adjuster license or an Independent adjuster license must take the West Virginia Adjuster (Adjuster 14) exam.

    FAQ’s Regarding Adjuster Licensing Bill 4502 »

    Register for your next exam, find test information, or download handbooks/applications/forms from this page.

    Due to the Covid-19 emergency all pre-licensing certificates have been extended from the standard four months to six months until further notice. Pre-licensing will be valid from six months from the date of completion on the certificate. Please contact oicagentlicensing@wv.gov for further questions.

    Testing Locations

    Insurance Testing is available throughout West Virginia, in surrounding states, and across the country. Click “Find a test center” on this page to locate a test center convenient to your location.

    In West Virginia:

    • Charleston (2)
    • Wheeling
    • Morgantown (2)
    • Huntington (2)
    • Hurricane
    • Moundsville
    • Keyser
    • Bridgeport
    • Martinsburg
    • Beckley

    Examination scheduling information

    Please VERIFY that you have created your web account with your LEGAL name as it appears on your government-issued ID and that your personal information is CORRECT. Contact Pearson VUE immediately to correct the spelling of your name or update your personal information if you notice any errors. It is very important that this information is correct, as it will appear as it was entered on the documentation provided to you after you have completed the exam, as well as on any reports to your licensing agency.

    Appointments may be made up to one calendar day prior to the day you wish to test, subject to availability. You may schedule your exam online or over the phone by contacting customer service.

    Available downloads

    Downloads Stock number Format Size
    Candidate Handbook 124900 PDF 847 KB
    Content Outlines 124901 PDF 398 KB
    English as a Second Language (ESL) Request Form 999930 PDF 45 KB
    Last updated 2021-02-22