Important test delivery information pertaining to COVID-19 (coronavirus)

Test delivery is currently suspended at  all Pearson VUE-owned and operated Pearson Professional Centers (PPCs) in Australia. We will resume exam delivery services at these locations when it is determined safe to do so.

Affected candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within these regions. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Updated: March 25, 2020

Many of our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) located in Bahrain have limited or suspended their testing capacity in response to the local COVID-19 circumstances. If a test center closes due to COVID-19, candidates will receive a cancellation email.

If testing centers in Bahrain are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

Updated: March 12, 2020

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Center (PPC) located in Sao Paulo, Brazil. We will resume exam delivery services when it is determined safe to do so based on local conditions.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Brazil. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Updated: March 19, 2020

Due to increasing concern for the health and safety of our candidates and our employees and in response to government guidance and difficulty procuring the critical hygienic products that keep our test centers safe, we are temporarily closing our Canada-based Pearson VUE-owned and operated Pearson Professional Centers (PPCs) starting Tuesday, March 17.

Candidates can reschedule their exams for appointments starting April 16 and beyond if conditions allow.

Updated: March 16, 2020

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Centers (PPCs) throughout Mainland China. We will resume exam delivery services when it is determined safe to do so based on local conditions.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Some of our independent third-party test centers (PVTCs) will likely begin to resume test deliveries from April 4, 2020 onward. Candidates can register for exams at PearsonVUE.com. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Updated: March 26, 2020

Based on the current government guidance in Denmark, we are canceling any existing exam appointments through March 30. New registrations have also been suspended. We will work to reschedule candidates once it has been determined safe to resume exam delivery.

Updated: March 12, 2020

Test delivery is currently suspended throughout France at both Pearson VUE-owned and operated Pearson Professional Centers (PPCs) and independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects). We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Updated: March 15, 2020

Test delivery is currently suspended throughout Germany at both Pearson VUE-owned and operated Pearson Professional Centers (PPCs) and independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects). We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Updated: March 16, 2020

Test delivery is currently suspended throughout Greece at both Pearson VUE-owned and operated Pearson Professional Centers (PPCs) and independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects). We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Updated: March 14, 2020

Test delivery is currently suspended throughout India at both Pearson VUE-owned and operated Pearson Professional Centers (PPCs) and independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects). We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Updated: March 26, 2020

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Center (PPC) in Tel Aviv, Israel. We will resume exam delivery services when it is determined safe to do so.

Affected candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Israel. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Updated: March 20, 2020

The Italian government has expanded its strict quarantine measures to include the entire country. The most recent restrictions announced March 9 include a ban on all public gatherings and the closure of all cinemas, theaters, concert halls, libraries, and museums, as well as the quarantine of anyone with a fever above 37.5 degrees Celsius (99.5 degrees Fahrenheit) and anyone who’s tested positive for the virus. Italy has also banned travel and closed all schools, day-care facilities, and universities, until mid-March at the earliest.

Pearson VUE does not operate a company-owned test center in Italy. We have been in close contact with our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) concerning the situation in Italy. Based on the current government guidance in Italy, we are canceling any existing exam appointments. New registrations have also been suspended. We will work to reschedule candidates once it has been determined safe to resume exam delivery.

Updated: March 12, 2020

Three Pearson VUE-owned and operated Pearson Professional Centers (PPCs) are currently open in Japan. 

Japan’s Ministry of Health, Labour and Welfare COVID-19 Guidance urges cooperation from business owners in preventing the spread of the disease, and specifically asks business owners holding events “to prevent the spread of infection, such as encouraging participants to wash their hands, installing alcohol disinfectants, and asking those who have symptoms such as colds not to participate”.

Candidates who exhibit symptoms may be asked to reschedule their exam for another time when in full health.

Updated: March 17, 2020

Test delivery is currently suspended throughout Malaysia at independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects). They will resume exam delivery services when the government determines it is safe.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Updated: March 17, 2020

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Center (PPC) in Mexico City. We will resume exam delivery services when it is determined safe to do so.

Affected candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Mexico. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Updated: April 2, 2020

Pearson VUE does not operate a company-owned test center in New Zealand. We have been in close contact with our independent third-party test centers (PVTCs and PVTC Selects) concerning the situation in New Zealand and, based on the current government guidance, existing exam appointments have been canceled and new registrations have been suspended in the near term. We will work to reschedule candidates once it has been determined safe to resume exam delivery. Registrations remain open for dates later in the year, but they may be impacted if the site closures extend due to the continued impact of COVID-19.

Updated: April 2, 2020

Test delivery is currently suspended throughout the Philippines at both Pearson VUE-owned and operated Pearson Professional Centers (PPCs) and independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects). We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Updated: March 16, 2020

Test delivery is currently suspended throughout South Africa at both Pearson VUE-owned and operated Pearson Professional Centers (PPCs) and independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects). We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Many of our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) located in Saudi Arabia have limited or suspended their testing capacity in response to the local COVID-19 circumstances. If a test center closes due to COVID-19 circumstances, candidates will receive a cancellation email.

If testing centers in Saudi Arabia are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

Updated: March 12, 2020

Based on guidance from the Singapore Government, Pearson VUE or its building owners are instituting temperature checks and collecting travel information from candidates entering its company-owned test centers in Singapore. In addition, it’s likely that our third-party Singapore test center network may institute similar requirements.

• If you are unwell or have travelled to China in the last 14 days, please reschedule your appointment.
• If you are exhibiting symptoms upon entering our test center, you will be asked to wear a mask or take your test in a separate room.
• If you have a fever above 37.5 degrees Celsius, you will not be allowed entry into the test center and will be asked to reschedule your exam.

Candidates who are asked to reschedule their exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Updated: March 12, 2020

The government of South Korea and the city of Seoul, specifically, have released COVID-19 guidance instructing entities to refrain from hosting large events. As a result of this guidance, we have reduced the number of candidates allowed to test at the Pearson VUE-owned and operated Pearson Professional Center (PPC) at any given time to restrict large groups of testing candidates.

Please note that our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) located in areas of the virus’s spread may independently determine to close their test centers.

Updated: March 12, 2020

Test delivery is currently suspended throughout Spain at both Pearson VUE-owned and operated Pearson Professional Centers (PPCs) and independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects). We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Updated: March 14, 2020

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Center (PPC) in Istanbul, Turkey. We will resume exam delivery services when it is determined safe to do so.

Affected candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Turkey. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Updated: March 20, 2020

Many of our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) located in United Arab Emirates have limited or suspended their testing capacity in response to the local COVID-19 circumstances.

If a test center closes due to COVID-19 circumstances, candidates will receive a cancellation email.

If testing centers in the United Arab Emirates are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

Updated: March 12, 2020

Due to increasing concern for the health and safety of our candidates and our employees and in response to government guidance and difficulty procuring the critical hygienic products that keep our test centers safe, we are temporarily closing our U.S.-based Pearson VUE-owned and operated Pearson Professional Centers (PPCs) starting Tuesday, March 17.

Candidates can reschedule their exams for appointments starting April 16 and beyond if conditions allow.

Updated: March 16, 2020

Test delivery is currently suspended at the Pearson VUE-owned and operated Professional Centers (PPCs) throughout the UK. Exam delivery services will resume once it is determined safe to do so.

Affected candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within these regions. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Updated: March 19, 2020