Important COVID-related testing information

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We continue to closely monitor the COVID-19 pandemic and, in accordance with government and local authorities, adjust test center operations as needed. On this page you will find general information regarding exam requirements, health and safety practices, and any country-specific impacts.

In areas where required by federal, state, local, or tribal regulations, face masks must be worn at Pearson VUE-owned test centers. Face masks are recommended at all other locations. More information»


Health and safety practices at Pearson VUE-owned test centers

At our company-owned test centers, we are following government and local guidelines to help prevent the spread of COVID-19 while protecting testing candidates and our staff. We ask candidates to comply with the health and safety guidelines outlined below to keep others safe. Prior to any examination appointment, candidates should also check the location listings below for any country-specific requirements, and use the search field near the bottom of this page to find out if masks are required at a particular testing location.

Important candidate information

Effective December 1, 2021, face masks are required at all company-owned Pearson Professional Centers (PPCs) in the United States and United States Territories regardless of vaccination status per the requirements set forth in Executive Order 14042 and in compliance with CDC guidelines for areas with high or substantial community spread. Unvaccinated individuals are always required to wear masks and distance. Candidates who do not comply may forfeit their ability to take current and future exams. We will not issue refunds to candidates who do not comply.

Where required by federal, state, local, tribal regulations, or in accordance with guidance from the CDC based on the community transmission for the county you are in, you must bring and properly wear your own face mask the entire time you are at the test center, including throughout your exam. Check the face mask requirements at your test center by using the search field near the bottom of this page. In these locations, testing candidates without a face mask will be denied testing services. Face masks are recommended at all other locations.

A surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. Please refer to the CDC, WHO, or your local health organization for best practices on choosing effective face masks. Face masks with exhalation valves and face shields are not acceptable. We are unable to provide face masks to candidates.

  • Regardless of local regulations, some programs require masks for all testing candidates. To find out if your program mandates mask-wearing, refer to your program-specific landing page.

Face mask policy and health and safety measures at Pearson VUE test centers:

  • We comply with and enforce safety procedures per local government requirements and CDC guidance.
  • Where required by federal, state, local, and tribal regulations, candidates must wear face masks properly while in the testing center.
  • Effective December 1, 2021, in the United States and United States Territories, masks must be worn by everyone (regardless of vaccination status) in counties that have a high or substantial community transmission rate as defined by the CDC per Executive Order 14042.
  • If you are unvaccinated, you must always wear a mask and maintain 6 feet of physical distance.
  • Hand sanitizer is readily available in waiting areas and testing rooms.
  • Candidates must wash their hands or use hand sanitizer upon arrival.
  • Common areas are cleaned and disinfected frequently.
  • Workstations are disinfected between each testing appointment.
  • Candidates are permitted to wear disposable gloves if they choose.

For additional country specific measures, please review the individual country information below. We also encourage our third-party test centers to implement these precautionary measures.

*Medical and healthcare professionals where both the medical/healthcare professional and the patient were wearing the appropriate personal protective equipment (PPE) are an exception.

Country-specific testing information

Most Pearson VUE-owned and operated Pearson Professional Centers (PPCs) are available for exam delivery. Any exceptions and/or unique requirements are noted in the list below. Please note: If you exhibit symptoms of COVID-19 upon arrival at any test center, you may be asked to reschedule your exam.

Some independent third-party test centers (PVTC and PVTC Selects) around the world may be operating at limited or changed capacity based on their own discretion or in response to government mandates. They may also institute additional precautionary measures to protect candidates and employees during this time. We continue to deliver exams to any third-party test centers with the ability to operate.

For information on scheduling/rescheduling exam appointments, please review our FAQ.

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