Testing for Essential Services

Test delivery is now available at some Pearson VUE test centers. We are opening testing availability up as quickly as possible in a manner that’s safe for our candidates and employees. Please note: availability is limited at this time because we are following local social distancing requirements about operating safely. Search for a variety of dates and locations regularly to see if and when new time slots open up. Find your exam program on the test-taker homepage, then log in to your account to search for a test center that's open near you.

You can see test center availability when logged in to your online account. Only open test centers will appear in your search.

Not all test centers will be immediately open due to factors such as local government guidance, business operations, staff availability and the sufficient supply of cleaning and disinfectant materials. More test centers will be available as soon as possible based on staff availability, cleaning and disinfectant supplies, and local government guidance.

Some states have implemented rules that all but essential business must close. As an enabling business for essential service workers, we are trying to open more test centers. In order for a test center to be operational, there are additional factors such as staff availability and the sufficient supply of cleaning and disinfectant materials. More PPCs will be opened as soon as possible based on volunteer staff, solving supply logistics and navigating government guidelines.

It is your responsibility to ensure there are no travel restrictions in place for the location where you want to take your test. If you travel to test in another state or country with travel restrictions in place, you may be turned away.

You can schedule your appointment online and do not need to contact Pearson VUE directly. If you do need to contact Pearson VUE for assistance, please note that phone lines are experiencing long wait times.

We are following government requirements for social distancing and limiting the number of individuals, including staff, in the test center at any time. As a result of these measures, appointment availability is extremely limited. Additional appointments will be added to the calendar. Please continue to check for availability on pearsonvue.com.

Yes, appointments are open to all eligible candidates and are available on a first-come, first-served basis.

We sent a direct communication to candidates who were previously scheduled to test at or near the segment of Pearson Professional Centers we are able to reopen. Appointment availability is very limited, but any eligible candidate can schedule on a first-come, first-served basis.

We are following government guidelines for social distancing and limiting the number of individuals, including staff, in the test center at any time. We are cleaning and disinfecting our open test centers with increased frequency and between each test taker. This includes objects that candidates interact with, including scanners, keyboards, and locker fobs.

This depends on federal, state, local, and tribal regulations. Where required by law, yes, you must bring and wear your own face mask the entire time you are at the test center, including throughout your exam. In these locations, testing candidates without a face mask will be denied testing services. Face masks are recommended at all other locations.

• Please note: Regardless of local regulations, some programs require masks for all testing candidates. To find out if your program mandates mask-wearing, refer to your program-specific landing page.

A surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. Please refer to the CDC (Opens in new window, WHO (Opens in new window, or your local health organization for best practices on choosing effective face masks. Face masks with exhalation valves and face shields are not acceptable. We are unable to provide face masks to candidates. Candidates without a face mask will be denied testing services. You will be asked to briefly remove the mask during the check-in process to take the required candidate photo.

Find out if face masks are required (Opens in new window at your test center.

Yes, candidates will be allowed to wear  protective gloves to their appointment if they wish to do so.

Some accommodations requests, like time extensions for shorter exams, can be completed via our website. However, if you require a separate room, a third-party resource or physical equipment for your appointment, you need to contact our accommodations team to schedule a new appointment. Candidates in the U.S., Canada, and South America should call 1-800-466-0450. Candidates in the rest of the world should send an email to apacaccommodations@pearson.com with the following information: Candidate ID, test program name, preferred test center and test date. Please allow 2-3 business days for a response.