COVID-19 (Coronavirus) Situation: Learn more about how it could affect your testing plans.

Testing candidates: review our COVID-19 Update Page to learn if your testing experience may be impacted. April 6, 2020

Alert:

We know you're worried about rescheduling your exam. Due to COVID-19 scheduling changes, our customer service wait-times are longer than usual right now. We appreciate your patience as we work to help you and other candidates. In the meantime, for information on rescheduling, refunds, and other impacts to candidates, please check out our FAQs.

Customer service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

Office Hours

Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.

Telephone

  • Australia (Toll-free): 1800 023 095
  • New Zealand (Toll-free): 0800 451 260

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Last updated 2018-04-11