Customer service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links to reset your username or password.

Upcoming Americas customer service hours:
Thursday, November 23: Closed all day
Friday, November 24: Call center and chat support will be available 8:00 a.m.–4 p.m. CDT

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.


If chat is “offline,” see below for telephone numbers and office hours.
Last updated 2017-11-16