Admission to the examination site requires candidates to provide two forms of valid identification. Both pieces of identification must show your first and last name exactly as they appear in your BACB account.

Both pieces of identification must have your signature and must be current (i.e., not expired). The primary identification must be government-issued and include both a photo and signature (e.g., a driver’s license or state/national ID). The secondary identification must include a signature but need not include a photo (e.g., a signed credit card with a signature that matches the government-issued identification).

Failure to present two fully valid pieces of identification will prevent your admission to the test center. If this happens, you will be marked absent and you will forfeit the entire examination fee. Also, any name discrepancies will prevent admission to the exam (e.g., providing a nickname in your BACB account, identification that shows a different last name due to marriage). Effective February 1, 2017, Pearson VUE will no longer make exceptions to name discrepancies based on marriage certificates.

Pearson VUE sites deliver BACB examinations via a web browser. This means there may be Internet bandwidth variances. If candidates encounter bandwidth issues during their examination or experience other examination condition irregularities (e.g., lighting, noise), they may file an appeal with the BACB. Examination content, questions, answers, procedures, deadlines, fees, and requirements may not be appealed.

How to appeal: A written request for appeal must be filed within seven (7) days of taking the examination. To file an appeal, complete the Administrative Appeal Request Form. Appeal decisions are final and may not be further appealed.