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ITIL Foundation Exam

Get ITIL certified and be at the forefront of IT service management

If you’re working within an organization which has adopted ITIL, the Foundation certification can boost both your knowledge and career.

It is a useful introduction to the terminology and concepts of the ITIL® service lifecycle for those who require a basic understanding of the framework. You will also gain an understanding of how ITIL can improve IT service management (ITSM).

Book Exam

ITIL Foundation Exam Format

  • Multiple choice examination questions
  • 40 questions
  • 26 marks required to pass (out of 40 available) - 65%
  • 60 minutes’ duration
  • Closed book

Interesting Facts

  • 93% of hiring managers recognize industry certifications
  • 54% of people experienced their first benefit within three months of gaining a certification such as a salary increase or promotion
  • 86% of IT professionals said they would recommend certification to a colleague when discussing a career or advancement in IT

Source: Value of IT Certification 2018

Last updated 2018-05-17