If you are requesting any special accommodations, you must be pre-approved by PCAT Customer Relations prior to scheduling with a Pearson VUE Test Center. Once approved, you will need to call Pearson VUE Accommodations at1-800-466-0450 in order to schedule your testing date, time, and location, and to ensure that you receive your approved accommodations. You must inform the VUE Accommodations Coordinator that you are requesting a special accommodation when you call to schedule your exam.
Cancelling Your Registration
In order to cancel your registration online you will need the same credit card you used at registration.
To receive a partial refund of your Registration Fee, you will need to complete the following two steps prior to the cancellation deadline for the appropriate testing window:
- Cancel your appointment at Pearson VUE
- Cancel your registration on the PCAT site
If you cancel your registration by the cancellation deadline, you will receive a refund equivalent to half of the Registration Fee. The remainder of your Registration Fee, and of any additional fees paid at the time of registration, will be retained to cover necessary expenses for processing your registration and holding space at the Test Center. Refunds will be in U.S. dollars. Cash refunds are not available. Refunds will not be given if you do not follow the cancellation procedures.
If you have lost your credit card or it has been replaced since you registered, you may still cancel your PCAT registration online, but please allow 6-8 weeks for the refund to be sent to the address supplied on your PCAT profile. If your address has changed, or if you wish to confirm the mailing address on file, please email PCAT Customer Relations with your correct address within three (3) business days of requesting the cancellation.