COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

    To schedule, reschedule or cancel an exam:

    Customer service

    We encourage you to schedule your exam online. You can do so by creating or logging into your account here: pearsonvue.com/abwm/sign-in. For any issues, contact us below or check our Frequently Asked Questions.

    For step-by-step instructions on how to schedule your ABWM certification exam, watch the video below:

    We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

    Global chat

    Chat is the quickest way to reach a customer service agent. 
    Click on the Chat icon to get started.

    If chat is “offline,” see below for telephone numbers and office hours.
    Last updated 2021-04-13