COVID-related testing information:

Visit our COVID-19 information page (Opens in new window) for the latest information regarding health and safety practices and any location-specific impacts.

Alert:

This website is scheduled to undergo routine maintenance on Saturday, 10 December 8:00 p.m. CST - Sunday, 11 December 1:00 a.m. CST. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience. 

Customer service

For assistance with scheduling or managing your exam appointment, contact Pearson VUE.

We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the Amazon Web Services (AWS) website. If you have any trouble, contact us or see our frequently asked questions.

Contact us:

Get help fast! Just click to quickly reach customer service.

If the chat team is temporarily offline, please click on your region below to see alternate contact methods and hours of operation.

Here are frequently asked questions about AWS certifications.

If you need to get in touch with AWS Certification about your account or for another reason not related to your exam appointment, submit a ticket.

Last updated 2022-07-11