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OnVUE online proctored exam information for CAIA Association

Important to note:

It is recommended to run a system test in advance of your exam (or when you are making your decision) and again on exam day. Running a system test confirms whether your device's microphone, internet and webcam are currently functioning at that moment in time. It is your responsibility to ensure the device you're using also meets all the system requirements found in the drop down below, under 'Additional Information'. Please thoroughly review the system requirements well in advance of your appointment. If your device does not meet all the system requirements, you will not be able to successfully launch the OnVUE application to take your exam.

CAIA will not refund exam fees due to unsuccessful exam experiences on account of a Candidate’s device not meeting the system requirements or a Candidate’s lack of ability to effectively navigate the OnVUE exam, including use of the digital whiteboard and scratchpad. For more information about CAIA’s OnVUE policies, please review the CAIA Candidate Policy Manual, here. All of CAIA’s policies may be viewed here.

OnVUE online proctored exams allow you to conveniently take an exam in the comfort of your home or office while being monitored by an offsite proctor through your webcam. All communication with the proctor is done in English.

Run system test

Be sure to run your test on the same network and computer you will use on exam day.

Test my system

Schedule exam

Login to your account to schedule an OnVUE exam.


Begin exam

When it is time to take your exam, login to your account to begin the exam.


Need help? Use the chat feature below.

  • Online exams can be disrupted by proxy servers, network packet inspection/filtering, or strict network security configurations.
  • The Windows user account logged in to the delivery workstation must have local administrative permissions.
  • Some antivirus software can cause performance issues. Please disable antivirus scanning while taking your exam.
  • You may need to ensure that your security software does not block the execution of JavaScript, Adobe Air applications, or Adobe Flash Player extensions.
  • You may need to configure your Internet security and antivirus software to make an exception for the Pearson Secure Browser executable file.
  • Close all applications, including background applications via Task Manager.
    • If a background application starts again during the exam, an error prompt will pop up. You should close the illegal application and relaunch the exam using the ‘Relaunch’ button. You will then go into the proctor queue, where the proctor will re-release you into the exam.

If you are unable to launch or re-launch your exam, contact Pearson VUE customer service for assistance:

Preparation fuels confidence

Three simple requirements:

  1. Quiet, private location
  2. Reliable device with a webcam
  3. Strong internet connection

OnVUE help

Chat with us for help with your OnVUE exam before, during or after the exam.

Additional information

Last updated 2020-09-17