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Online testing for CAIA Association

OnVUE logo

Your certification journey starts here.

Take an exam online from the comfort of your home or office.

The OnVUE experience: Check out the information below to start your online testing experience off on the right foot.

Important to note:

It is recommended to run a system test in advance of your exam (or when you are making your decision) and again on exam day. Running a system test confirms whether your device's microphone, internet and webcam are currently functioning at that moment in time. It is your responsibility to ensure the device you're using also meets all the technical requirements. Please thoroughly review the technical requirements well in advance of your appointment. If your device does not meet all the technical requirements, you will not be able to successfully launch the OnVUE application to take your exam.

CAIA will not refund exam fees due to unsuccessful exam experiences on account of a Candidate’s device not meeting the technical requirements or a Candidate’s lack of ability to effectively navigate the OnVUE exam, including use of the digital whiteboard and scratchpad. For more information about CAIA’s OnVUE policies, please review the CAIA Candidate Policy Manual, here. All of CAIA’s policies may be viewed here.

Before exam day

Perform a system test

Make sure to do the required system test and exam simulation before exam day.*

Run system test

*Issues? Check out the technical requirements.

Find your testing space

Find a quiet, distraction-free area in your home or office to take your exam.

Testing advice

Get your ID ready

Your ID must be valid and up to date. Does your program have specific ID policies?

View ID requirements

Need to schedule, reschedule, or cancel? Manage exam appointment

On exam day

STEP 1. Prepare your testing space

Clean off your desk or workspace. Make sure there is no paper, books or other clutter.

STEP 2. Prepare your computer

Disconnect any additional monitors and be sure to close all other open applications. Don't forget to perform the system test, too!

STEP 3. Check-in for your exam

You can begin the check in process up to 30 minutes prior to your appointment.

Ready to check-in for your exam? Sign in now

  • Online exams can be disrupted by proxy servers, network packet inspection/filtering, or strict network security configurations.
  • The Windows user account logged in to the delivery workstation must have local administrative permissions.
  • Some antivirus software can cause performance issues. Please disable antivirus scanning while taking your exam.
  • You may need to ensure that your security software does not block the execution of JavaScript, Adobe Air applications, or Adobe Flash Player extensions.
  • You may need to configure your Internet security and antivirus software to make an exception for the Pearson Secure Browser executable file.
  • Close all applications, including background applications via Task Manager.
    • If a background application starts again during the exam, an error prompt will pop up. You should close the illegal application and relaunch the exam using the ‘Relaunch’ button. You will then go into the proctor queue, where the proctor will re-release you into the exam.

If you are unable to launch or re-launch your exam, contact Pearson VUE customer service for assistance.

Additional information

All communication with the proctor is done in English, unless you see the "Select proctor language" page during the scheduling process.

OnVUE Reconnection Guide:

What happens if a candidate loses connection with an exam during OnVUE delivery? This document lists reasons why this could happen, describes how to restart the exam, and offers tips about how to resolve other issues that could arise.

OnVUE Reconnection Guide (PDF) »

Last updated 2020-11-17