COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Alert:

This website is scheduled to undergo routine maintenance on Saturday, 19 June 5:00 p.m. CDT - Sunday, 20 June 3:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

Office Hours

Available 8am - 4pm UK time (9am - 5pm CET), Monday - Friday (excluding UK public holidays).

Telephone

  • UK national rate: 0161 855 7581
  • From outside UK: +44 161 855 7581

Email

Last updated 2021-04-12