COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

Office Hours

Available 8am - 4pm UK time (9am - 5pm CET), Monday - Friday (excluding UK public holidays).

Telephone

  • UK national rate: 0161 855 7581
  • From outside UK: +44 161 855 7581

Email

Last updated 2018-07-16