COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page to look for testing availability and review the health and safety measures required for testing.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Customer service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. For any issues, contact us below or check our Frequently Asked Questions.

Office Hours

Available 8am - 4pm UK time (9am - 5pm CET), Monday - Friday (excluding UK public holidays).

Telephone

  • UK national rate: 0161 855 7581
  • From outside UK: +44 161 855 7581

Email

Last updated 2018-07-16