COVID-19 (Coronavirus) situation:

Testing candidates: Check our COVID-19 Update Page (Opens in new window) to review the health and safety measures in place for testing and find out about any country-specific testing policies.

Appointment availability is limited due to social distancing precautions and varies by location. Please note that our customer service wait-times are also longer than usual right now. For information on rescheduling, refunds, and more, please check out our FAQs.

Alert:

This website is scheduled to undergo routine maintenance on Saturday, 19 June 5:00 p.m. CDT - Sunday, 20 June 3:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

HPE Certification and Learning Frequently Asked Questions

Click on a topic below to see related questions and answers.

Testing profile and account activation

Schedule/purchase an exam

Reschedule/cancel an exam

HPE2/HP2, HPE3/HP3 and HPE5/HP5 web-based exam troubleshooting

Exam results

Vouchers

Step-by-Step Instructions

Downloads Format Size
Steps to Create a Testing Profile PDF 275 KB
Steps to Purchase Web-Based Exams PDF 506 KB
Steps to Purchase an HPE Exam Voucher in Africa PDF 50 KB
 
Last updated 2021-01-20